3 Proven Methods For Turning Away Customers and Losing Money
Wednesday, June 30th, 2010Are you your own worst marketing enemy? Hey, I’m sure you wouldn’t intentionally turn customers away… but we all make mistakes. In the following article you’ll find some tried and true ways to lose sales and kiss your profits goodbye!
1. Distract Them
You know what I’m talking about. You’ve been to Web pages where there were a TON of clickable links. You start clicking away, get 10 screens open… and yeah, you forget which is the original site and why the heck you were there in the first place!
This one is especially true for Internet marketers. Let me ask you… how many clickable links are on your Web page? Don’t send your customers to other places before you’ve made a sale. Once a prospect heads out for greener pastures, they’ll probably never find their way back.
2. Give Them An Unpleasant Surprise
You’ve probably made a purchase, got set to write the check and discovered extra fees that you weren’t counting on paying. No one even mentioned them until you were sitting there with pen in hand. Maybe it was that vacation package you’ve been dreaming about for a while. You’re left with a choice… grin and bear it, or walk off without the vacation.
Nothing leaves a bad taste in a customer’s mouth like last minute add ons to the price they pay. Yeah, sometimes they go ahead and go through with the purchase, but next time they’ll think twice before they trust you to give them the real scoop on the price… if they ever return.
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